MOCA Health Clinic and Dispensary

Clinic and Dispensary – Consultations & Prescriptions

At MOCA Health, patients receive care from independent medical practitioners who specialise in cannabis prescribing. Each practitioner is trained in the latest cannabis science, patient-specific dosing strategies, and Australian TGA compliance, ensuring safe and patient-centred treatment.

Our clinic operates through Halaxy, a secure online portal where patients can book appointments, complete intake forms, and make payments conveniently from anywhere. During the first consultation, the practitioner reviews medical history, discusses treatment options, and, if appropriate, issues a prescription. Following consultation, the doctor applies to the TGA Special Access Scheme, with approvals usually processed within 24–48 hours.

Follow-up consultations are available for prescription renewals, treatment adjustments, and ongoing monitoring. Prescriptions have standard expiry timelines of 6 months for THC and 12 months for CBD.

Once approved, patients gain access to MOCA’s dispensing portal, where they can review prescriptions, purchase medications, download guides, and manage repeats—providing seamless care from consultation to treatment.

Clinical Side – Consultations & Prescriptions

About MOCA Practitioners

• Independent medical professionals specialising in cannabis prescribing.

• Trained in:

  • Current cannabis science and protocols.

  • Patient-specific dosing strategies.

  • Australian TGA compliance.

  • Patient-centred prescribing.

Using Halaxy for Access

• Secure online portal for:

  • Booking appointments.

  • Payments.

  • Submitting intake forms.

• Benefits:

  • Safe and private.

  • Convenient – book from anywhere.

  • Efficient – doctors review patient history ahead of time.

First Appointment

Booking

• Go to booking.mocahealth.com.au.

• Select a practitioner.

• Pick date and time.

• Pay securely.

Intake

• Fill in form with:

  • Medical history.

  • Current ailments.

  • Medicare details.

  • Reason for booking.

Consultation

• Doctor calls at scheduled time from private number.

• Backup call from one-way number if first attempt missed.

• Duration: 15 minutes.

• Practitioner reviews details, discusses options, and issues prescription if appropriate.

After Consultation (TGA Process)

• Doctor applies to TGA Special Access Scheme.

• Patient details and script submitted for approval.

• Timeline: 24–48 hours.

• Approval triggers activation of prescription for dispensing.

2. Follow-Up Consultations

Purpose

• Script renewal.

• Treatment adjustment.

• Monitoring patient outcomes.

Expiry Timelines

• THC = 6 months.

• CBD = 12 months.

Process

• Book via MOCA’s booking website - https://booking.mocahealth.com.au/.

• 15-minute phone consultation.

• Practitioner reviews outcomes and updates plan.

3. Dispensing Side – Medications

Access to Portal

• Email sent with secure login credentials.

Inside the Portal

• Patients can:

  • Review prescriptions.

  • Purchase medications.

  • Download titration guides.

  • Access attestation letters.

• Repeat prescriptions managed directly inside the portal.

When a New Consultation is Required

• If treatment plan changes.

• If script expires.

4. Key Separation

• Clinical Side: Consultations, prescriptions, and TGA approval.

• Dispensing Side: Portal access, ordering, repeats, and resources.